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Aws Service Level Agreement S3

As a business owner, you rely heavily on cloud storage services like Amazon S3 to store and access important data such as files, documents, images, and videos. In order to ensure your data is always available and secure, it`s essential to have a clear understanding of Amazon Web Services (AWS) Service Level Agreement (SLA) for Amazon S3.

What is an AWS Service Level Agreement?

An AWS Service Level Agreement (SLA) is a contract between AWS and its customers regarding the level of service they will receive. The SLA outlines the commitment that AWS makes to its customers regarding the availability, performance, and reliability of their services. It also defines the consequences and remedies if AWS fails to meet its commitments.

What is Amazon S3?

Amazon S3 (Simple Storage Service) is a cloud-based storage service that allows businesses to store and retrieve data quickly and securely. It offers scalable storage capacity, flexible pricing, and easy-to-use management tools.

AWS Service Level Agreement for Amazon S3

Under the AWS SLA, Amazon S3 guarantees 99.9% uptime for each region, measured on a monthly basis. If Amazon S3 fails to meet this commitment, customers will be entitled to service credits based on the percentage of downtime experienced.

For example, if Amazon S3 experiences 45 minutes of downtime in a month, customers will be entitled to a service credit of 10%. These service credits can be used towards future bills and are calculated based on the total charges for Amazon S3 for the month in which the downtime occurred.

In addition to the uptime guarantee, Amazon S3 also offers a durability guarantee of 99.999999999% for objects stored in standard storage. This means that out of 10,000,000 objects stored in Amazon S3, on average, one object will be lost per year.

To ensure maximum availability, Amazon S3 has a multi-availability zone architecture that stores data across multiple geographic locations. This redundancy ensures that data is always available, even in the event of a regional outage.


As a business owner, it`s important to have a clear understanding of the AWS SLA for Amazon S3. By understanding the uptime and durability guarantees, you can ensure that your data is always available and secure. In the event of service downtime, the service credits provided by Amazon S3 can help mitigate any financial impact on your business. Ultimately, the AWS Service Level Agreement for Amazon S3 ensures that your data is always protected, available, and secure.

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